As part of our commitment to social responsibility, YouthSight is committed to compliance with data protection laws, regulation and rules. This Policy adopts the fundamental principles of the EU’s General Data Protection Regulation (“GDPR”) as the minimum standard to which YouthSight, its employees and suppliers will have to adhere.

This Privacy Policy sets out how YouthSight uses and protects information that you give YouthSight when you use this website. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

YouthSight may change this policy by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 22/05/2018.

 

What we collect

We collect information automatically through cookies and information that is completed by yourself in contact forms for statistical tracking and marketing.

We may collect the following information depending on the nature of your enquiry:

If you telephone or email us with an enquiry, we will ask you for consent to store any personal or business information that you give to us and may request you complete an opt-in form online.

If you opt in to our monthly newsletter, we will send you our ‘Research Snippets’ as dictated by your opt-in preferences. If you opt in to hearing from YouthSight, we may periodically send promotional emails about new products, special offers or other information which we think you may find interesting, using the email address which you have provided.

Data will be stored on our systems until you opt out or request that your information is erased.

You can opt out of receiving marketing any time – by either clicking a link in an email we send to you or by contacting us on the details below.

 

How do we use the information about you?

We use any information that you have submitted to the website to send you the relevant information you have requested, as well as using your data to market our offerings, research insights, products and services and keep you up to date on industry news.

We may disclose information about you to any of our employees, consultants or suppliers  insofar as reasonably necessary and where there is a legitimate business interest, for the purposes as set out in this privacy and cookie policy.

In addition, we may disclose information about you:

Except as provided in this privacy and cookie policy, we will not provide your information to third parties without your permission.

We only use privacy compliant software internally to perform marketing if you have consented to this. To perform this marketing, we store your data in a core “Contact Management System” which is linked to our semi-automated marketing system. When we wish to distribute marketing campaigns, names in this system are checked for suitability and if they have been asked to be marketed to.

If using a live chat feature, we may pass any information voluntarily submitted during the conversation through a data privacy compliant third-party live chat system. This data will never be shared with third parties.

 

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

 

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Most websites including ours use cookies to track traffic on their website for data collection and personalisation. We’re able to see which pages are being used, which helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.

A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. You can always clear your cookies or block cookies using your browser settings. This may prevent you from taking full advantage of the website.

If using a live chat feature, we may also store a cookie that informs us that you have entered into a live chat before for streamlining the process.

Other cookies we store are primarily statistical and broadly anonymous (although geolocation, IP addresses and network addresses can be logged). Google Analytics is a current example of “Big Data” collection which we use for determining visitor sessions, tracking traffic sources and navigation around the website.

 

Data controller

The data controller responsible for our website is ‘OpinionPanel Ltd.

Our data protection registration number is ‘Z8479381’.

 

Links to other websites

The website contains links to other websites. We are not responsible for the privacy and cookie policies or practices of third party websites. You should exercise caution and look at the privacy statement applicable to the website in question.

 

Controlling your personal information

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at enquiries@youthsight.com.

We work with several platform providers to facilitate direct marketing, provision of proposals, delivery of projects, and invoicing. As a result, your contact details and communications will be stored in several of these platforms; currently HubSpot, Accelo, Xero and Asana. The technical support teams of some of these services may have some level of access to this data for the purpose of providing support to us only.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

 

Right to access your information

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to:

YouthSight
6th Floor Crystal Gate
28 – 30 Worship Street
London
EC2A 2AH

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.